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Managing during COVID-19 measures


In these extraordinary and challenging times, the world is navigating and responding to the outbreak of COVID-19 (Coronavirus) and the evolving mutations of this virus. We can assure you that you can continue to rely on the essential services provided by NSG to keep your business powered, connected, and up and running.


The British government's help ended in October 2021, but there is likely to be a new range of measures to help businesses weather this storm. The earlier measures were unprecedented in scale, available to everyone, and aimed at ensuring no valid business went bankrupt because of this crisis. 


Getting in touch


You will note that NSG that is here for you and remain committed to resolving any issues or queries you may have both quickly and efficiently. Our phone lines are live, and our service teams are all connected remotely – doing everything they can to support you. However, we ask for your kind patience because they are currently dealing with extraordinarily high call volumes.


Our promise


Small businesses are the heartbeat of our high streets and the heroes of our economy. We will always do everything possible to deliver you the quality services you deserve. We promise to always respond to you without delay. And if anything's broken, we promise to fix it fast. Our team remains dedicated to keeping you up and running.


We depend on the services you offer and we think it's only right that we do our bit too. So, whatever we can do to ensure the continued the smoothness of your services, we are committed to doing.


We will continue to deliver the highest quality of service without compromise in support of Britain's vibrant, independent businesses.


Thank you for your continued loyalty and support.