CALL: 0191-682-0043 (Local Rate)
HELP CENTER I
About Us I
United Kingdom I
At the Nü Savings Group ('NSG'), we believe in transparency with our fee structure, so you know exactly what you are paying for.
A broker or consultant is not: "free of charge." They will always add their percentage margin to the Final Unit Price or Base Price. But you will often be unaware, as the direct supplier(s) will build this broker margin into your monthly or quarterly bills. The supplier(s) will hide how much commission they paid to this third party. If you were unaware of this, for a small administration charge, we can instruct agents to work on your behalf to seek recompense.
HOW CAN YOU HELP?
Before we proceed with any instruction, we will determine if we can help or not. You must provide us with your chosen fee structure, and key information/data about your business supplies.
An appointment with a set date and time will be arranged to help you decide what to do next. Please let us know whether you wish to have a telephone, or a digital appointment (i.e. Whatsapp® or Zoom Meeting®)
A calendar invite will be issued to you by email and once we have received your acceptance, we will update our records. We will you charge you a fixed fee (non-refundable) of £50.00 for the first hour of consultation: to understand your business operations, identify any problems, and whether we can assist you further. At this stage, you are under no obligation to work with us, just a confidential chat. It is really is that simple. Less confusion. More clarity.
If you miss an appointment or wish to amend the appointment, we need 48 Hours (2 days) notice by text, email or a mobile phone call. If you fail to do so, the appointment will be cancelled and no refund will be provided.
At NSG, we understand procurement can be stressful. However, we have a Zero Tolerance policy to unacceptable behaviour and/or language. SEE OUR TERMS AND CONDITIONS FOR FURTHER INFORMATION.
INSTRUCTION TO ACT
Once you have agreed via direct email that you wish our group to act, we will provide you with an agreement with our proposed plan of action and details of your selected fee structure. If you don't confirm by email your choice of fee structure, we will automatically charge you a daily rate. We always prefer to under-promise and over-deliver to make sure your expectations are met.
After any scheduled meeting, we will need documentation either scanned or digital versions (such as virus-checked Word, Excel, or PDF files) by return of email to assist our administration:
1. Verified copies of signed contracts (Wet signature or DocuSign);
2. Copy/Digital Scan of any official bills;
3. A signed formal Letter of Authorisation;
4. Any Site list(s) you may have (if applicable).
The Nü Savings Group Limited is a private company registered in England and Wales (13335912) | NSG refers to the NSG network and/or one or more of its member firms, each a separate legal entity | The term “director” is used to refer to the Group Managing Director of Nü Savings Group Limited.
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